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Contact

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In order to respond to your request we need your contact information.

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General enquiries

DEKRA in Finland

Phone: +358 9 878 020
e-mail: toimisto.fi@dekra.com

Tuupakankuja 1
01740 Vantaa

Billing details, feedback, appeals: please scroll at the end of the page.

Sales

Myyntipäällikkö  Kari Paananen

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+358 44 737 6116
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DEKRA Industrial Oy

Leväsentie 23

70780 Kuopio

NDT - Non destructive testing

NDT Aluepäällikkö  Jarmo Aitta

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+358 44 737 6825
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

NDT Aluepäällikkö  Marko Ristiluoma

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+358 40 480 8899
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DEKRA Industrial Oy

Nuutisarankatu 17

33900 Tampere

Myyntipäällikkö  Kari Paananen

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+358 44 737 6116
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DEKRA Industrial Oy

Leväsentie 23

70780 Kuopio

NDT Aluepäällikkö  Tuomas Kuusisto

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+358 40 843 2333
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DEKRA Industrial Oy

Lumijoentie 8

90400 Oulu

NDT Tarkastuspäällikkö  Juha Hirvonen

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+358 40 843 2333
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DEKRA Industrial Oy

Prosessikatu 2

21110 Naantali

DT-Destructive testing

DT Testauspäällikkö  Teppo Vihervä

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+358 400 183 151
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DEKRA Industrial Oy

Telakkakatu 1

20240 Turku

DT Tekninen päällikkö, Oulu  Jani Kantola

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+358 44 076 1391
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DEKRA Industrial Oy

Lumijoentie 8

90400 Oulu

DT Laboratorioinsinööri, Oulu  Karoliina Oksanen

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+358 400 580 927
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DEKRA Industrial Oy

Telakkakatu 1

20240 Turku

Failure analyses

Laboratorioinsinööri  Teemu Hurmerinta

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+358 400 205 781
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DEKRA Industrial Oy

Telakkakatu 1

20240 Turku

DT Testauspäällikkö  Teppo Vihervä

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+358 400 183 151
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DEKRA Industrial Oy

Telakkakatu 1

20240 Turku

Pressure equipment

Roni Kotiluoto

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+358 40 778 2615
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

Tarkastuspäällikkö  Jyrki Penttilä

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+358 500 730 378
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

Container inspections

Roni Kotiluoto

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+358 40 778 2615
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

Electrical equipment

Antti Ruohomäki

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+358 50 555 7736
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DEKRA Industrial Oy

Nuutisarankatu 17

33900 Tampere

Tuomo Heinonen

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+358 400 980 790
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

Rescue equipment

Tarkastuspäällikkö  Petri Mononen

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+358 40 480 6001
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

Antti Ruohomäki

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+358 50 555 7736
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DEKRA Industrial Oy

Nuutisarankatu 17

33900 Tampere

Tuomo Heinonen

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+358 400 980 790
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

Condition testing of medium voltage cables

Tuomo Heinonen

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+358 400 980 790
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

Welding, permanent seams

Tarkastuspäällikkö  Jyrki Penttilä

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+358 500 730 378
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DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

Locations in Finland

DEKRA Industrial Oy

Hietasentie 92

48100 Kotka

DEKRA Industrial Oy

Valintie 1

23600 Kalanti

DEKRA Industrial Oy

Mustapuronkuja 4

15300 Lahti

DEKRA Industrial Oy

Antinkankaantie 28 C

92130 Raahe

DEKRA Industrial Oy

Tietokatu 6

94600 Kemi

DEKRA Industrial Oy

Lumijoentie 8

90400 Oulu

DEKRA Industrial Oy

Tototie 1

53850 Lappeenranta

DEKRA Industrial Oy

Neste Oil Oy

6101 Porvoo

DEKRA Industrial Oy

Puunaulakatu 3

28100 Pori

DEKRA Industrial Oy

Juholankatu 4

45130 Kouvola

DEKRA Industrial Oy

Onkapannu 4

40700 Jyväskylä

DEKRA Industrial Oy

Käsityökatu 38 A

78210 Varkaus

DEKRA Industrial Oy

Lypsyniemenkatu 5

57100 Savonlinna

DEKRA Industrial Oy

Louontie 4

63300 Alavus

DEKRA Industrial Oy

Telakkakatu 1

20240 Turku

DEKRA Industrial Oy

Prosessikatu 2

21110 Naantali

DEKRA Industrial Oy

Lumijoentie 8

90400 Oulu

DEKRA Industrial Oy

Leväsentie 23

70780 Kuopio

DEKRA Industrial Oy

Valintie 1

23600 Kalanti

DEKRA Industrial Oy

Nuutisarankatu 17

33900 Tampere

DEKRA Industrial Oy

Tuupakankuja 1

1740 Vantaa

DEKRA Industrial Oy

Paper invoices:
DEKRA Industrial Oy
PL 1473
02066 DOCUSCAN

Online invoice address:
TE003701128372
Operator: Tieto Oyj
Intermediary ID: 003701011385

DEKRA Inspection Oy

Paper invoices:
DEKRA Inspection Oy
Tuupakankuja 1
01740 Vantaa

Online invoice address:
TE003727072856
Operaattori: Tieto Oyj
Intermediary ID: 003701011385

DEKRA Finland Oy

Paper invoices:
DEKRA Finland Oy
Tuupakankuja 1
01740 Vantaa

Online invoice address:

TE003722393159
Operaattori: Tieto Oyj
Intermediary ID: 003701011385

All companies pdf. invoices to ostot@dekra.fi

Feedback

We act impartially and independently, free from external and internal influences. Our operations are based on legislation, requirements imposed by accreditations, standards and ethical guidelines of DEKRA.

Our goal is a satisfied customer. However, sometimes our decisions may not appear fair. In such a case, our customer has the right to appeal. We apologise for any deficiencies or improvement requirements in our services.

We are always looking for ways to improve our services. We would like to receive feedback from you to ensure our high customer service level. The feedback you provide us can be negative or positive.

Appeals

Please send any appeal against our decision via email to oikaisupyynto(at)dekra.fi. Please include your company’s contact details, your name and contact details, as well as, the identification code of the protocol, report or certificate that you are appealing against. The appeal must be submitted within 30 days of you receiving the decision.

The 3-member adjudication board, appointed by the testing company’s management group, assesses the appeal. The board’s members must not in any way be connected to the issue at hand. The board will either endorse or reject the appeal within 30 days of receiving it. The testing company will inform the customer of the board’s decision.

If you are not satisfied with the decision, you can contest it by appealing to your region’s administrative court.

Customer feedback

You can let us know how satisfied or dissatisfied you are with our service via email at feedback. Include the name of your company, your name and, if applicable, the protocol’s identification code or the project number, as well as, your written feedback. You can also contact any DEKRA employee directly.

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